The future of the social stream
Friday, November 19th, 2010I’m going to out on a limb and say that the biggest issue online networks will have to face in the next few years is the increasing ‘noise’. Two of the largest social networks are already trying to maintain it. Twitter have created their lists and Facebook have also tried working with lists. Their newest approach is a step (tagging groups) in the right direction I think.
There are several problems related to the increasing noise. The first is of course, obviously, the increasing noise. There is just too much information being processed too fast for it to have any sustaining meaning. Remember when you only followed 20 people on Twitter? You engaged more meaningfully with the people you followed. The larger the noise, the less engaged you become to each person. A new photo-sharing startup, called Path, is trying to solve this problem by limiting the amount of “friends” you can have to 50. Is this the best solution? I don’t think so. The internet is increasing the amount of weak connections we have. That is the power of it. Once a month, you might see something interesting from the outside social circle of acquaintances on the web. Twitter has tried solving it with lists. This has worked to some extent. I wouldn’t be using twitter as much if it wasn’t for lists. I follow 1000 people and at that number, my home feed is already overwhelming. But all 1000 people are interesting people that has the potential for me to share meaningful relationships with. The current system just doesn’t allow it. Facebook have also opted for ‘lists’, but data showed that no-one actually uses it. The problem with the list method is that people only start using it once their stream becomes unmanageable. At that time it is too much effort to go back through all your contacts and define them to lists.
Facebook opted for an inventive new system with the new groups. The user tags people who they think should be involved in a group. There is saying that you are defined by the company you keep. You don’t have to do anything to be “involved” on Facebook. You just need an account. You are tagged in photos and added to groups, because to an extent your social circle does define who you are.
As life continues, you meet new people. In the past you progressed naturally through social circles: highschool friends went their way; college friends went their way; work friends went their way. But with Facebook all of them are added to the same stream, having mostly the same importance/priority. When I leave university in a few years, I’ll meet new people and add them to Facebook. I have once went back to Facebook and deleted ‘friends’ I have no interest in. How many people will do this? How many people will instead just stop using Facebook because of a convoluted stream?
The future of social networking will lie in the hands of the social network that will show you the information you want to see. Will it be a machine/algorithm based solution or a user imposed solution? Are we capable of maintaining a large social stream? Is it a greater psychological (even physiological) issue?
I’d like to think that online networks will follow the same trend as the food industry. People will want to go back to making the most of their local connections (compared to people going back to healthy, locally produced, organic food). How many people actually know their neighbour? We are global citizens, but we still thrive locally. You aren’t going to get a beer with Rob 1000km away from you. It is going to be an interesting mindshift!